Shipping Policy! SHIPPING INFORMATION Kitchenette offers the fastest shipping methods available using state-of-the-art shipping software. We utilize the UPS database to figure real-time rate charges for your order. Each package is insured up to $100. Should a package be valued higher than $100, additional insurance will be required. On orders that are valued in excess of $500.00, a signature is required to accept your packages. Our carriers will not leave packages at your door without an actual signature. Once we confirm that the merchandise is in stock your shipment will begin. Orders placed Monday to Friday (excluding holidays) before 1:00 pm EST will be processed that day. Orders placed after 1:00 pm EST will not begin processing until the following business day. For overnight service, orders must be placed Monday to Thursday before 1:00 pm EST. Overnight orders place Friday by 1:00 pm EST will arrive on Monday. Overnight order place Friday after 1:00 pm to Sunday will arrive Tuesday. We are unable to ship to PO Boxes. For customers shipping to Hawaii and Alaska, there are only 2 shipping options available: UPS 2 Day Air and UPS Next Day Air Saver. Domestic Shipping: 1. Next-Day Air (next business day after the ship date) 2. Second-Day Air (within three business days after the ship date) 3. Ground Service (within 3-10 day, and usually 3-7 business days after ship date) International Shipping Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipients responsibility. Please contact your local customs office for further information. If the order is a gift, the package is marked “Gift”, but the cost of the item is still recorded on the customs form. Customs authorities require us to state the value of the gift item directly on the package. CONTACT US We're here to help, so do not hesitate to contact us! To order by phone: 215-829-4949 Monday-Friday, 10 A.M.- 5 P.M. EST.